Accessible Information Standard

ACCESSIBLE INFORMATION STANDARD POSTER

The Accessible Information Standard says that people who have a disability, hearing or visual loss should get information in a way they can access and understand.

If you have a disability, hearing or visual loss and need us to communicate with you in a particular way, please let any of the team know.

For more information about the Accessible Information Standard; go to: www.england.nhs.uk/accessibleinfo

 

CONTACT US ONLINE

You can now contact us online about medical, administrative or prescription queries by clicking on the ‘Consult with your Doctor Online’ tab on the Practice website.

This short online form is the quickest and simplest way for the majority of our patients to access our clinical or administrative team for assistance. Our Practice phones lines remain open for anyone with accessibility needs who might find it difficult completing this form.

Please do not use the online form for urgent or emergency requests.

The submitted forms will only be read during Practice opening hours. The forms will not be read over the weekends or on bank holidays.

Please contact 111 during our out of hours or 999 if this is an emergency