Patient Participation Group

Welcome to our page – pull up a chair.

We are Market Street’s Patient Participation Group,

a friendly bunch of folk who are all patients here and who just want our surgery to be the best it can be.

Like school governors, we act as critical friends.

We meet regularly with practice staff to discuss improving aspects of Market Street such as the appointment system and the surgery experience as a whole.

We talk about patient concerns and trends in feedback. While there are other channels for personal complaints we are here for just about anything else.

We would love to say hello, so please feel free to drop us an email or pop into our next meeting at the surgery

Email: [email protected]

Please note that this email address is not for specific complaints or urgent problems as it is not monitored daily. Therefore we will not be responding to complaints sent in via this email. 

Please continue to submit complaints via Reception or post.

Click on image to enlarge

We have an active patient participation group that we liaise with to discuss our services and ways of consulting with the practice population.

Please drop our Practice Manager a note if you would like to join.

Coronavirus (COVID-19)

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases.
The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.
Use this service if:

Useful Information:
Use the 111 coronavirus service to see if you need medical help
Patient Information
NHS Information Page
Diabetes UK-Updates: Coronavirus and diabetes