Complaints

Information, Suggestions and Complaints

We are continually making efforts to improve our service and we welcome all comments.

Please write to Hazel Trotter (Practice Manager) or ask at reception if you want any more information on the services, have any suggestions or want to make a complaint.

 

CONTACT US ONLINE

You can now contact us online about medical, administrative or prescription queries by clicking on the ‘Consult with your Doctor Online’ tab on the Practice website.

This short online form is the quickest and simplest way for the majority of our patients to access our clinical or administrative team for assistance. Our Practice phones lines remain open for anyone with accessibility needs who might find it difficult completing this form.

Please do not use the online form for urgent or emergency requests.

The submitted forms will only be read during Practice opening hours. The forms will not be read over the weekends or on bank holidays.

Please contact 111 during our out of hours or 999 if this is an emergency